Before Your Rental Period Expires

The return date for your textbook(s) will be posted on your CollegeBookRenter.com account immediately following your rental charge and will remain posted on your account throughout the rental period.

Collegebookrenter.com will send an email reminder 7, 3, and 1 Day(s) prior to the expiration of the rental period.

Example: If your rental period ends on 25 May, then you will receive a personalized notification email from CollegeBookRenter.com on 18th, 22nd, and 24th of May

*Failure to receive an email reminder does not waive your obligation to have your textbook(s) returned or postmarked by the end of the rental term.

After Your Rental Period Expires

If your textbook(s) is not returned and or a UPS Return Label has not been generated by the last day of your rental period, then your credit card will be charged a 15 day extension fee.

If your textbook(s) is not returned and or a UPS Return Label has not been generated by the last day of your 15 day extension, then your credit card will be charged the list price of the textbook(s), minus the 15 day extension fee.

You will be notified via email of these charges!

In the event that any charges against the customer's credit card are declined for any reason, CollegeBookRenter.com reserves the right to initiate criminal charges.

If Your Book Is Received Following The Expiration Of The Rental Period

If your textbook(s) is shipped after you have been charged for the list price, then the textbook will remain the property of CollegeBookRenter.com. CollegeBookRenter.com will not pay the shipping cost to send back the textbook!

Textbook Is Returned to a Third Party Seller

If a textbook(s) rented through CollegeBookRenter.com is returned to a Third Party seller for any reason, then the Customer will be charged a $15.00 penalty fee.

If a textbook(s) rented through CollegeBookRenter.com is lost, damaged or stolen while being mailed to a Third Party seller, then customer will be charged the listed price of the textbook.

You will be notified via email of these charges.

Textbook Is Lost, Stolen Or Damaged

If the rented textbook is lost, stolen, or damaged during your rental period then you will be held responsible and will be charged the necessary penalty fees at the end of the rental period.

Damage Fees

• Our policy on damaged textbooks is very strict, because we want to supply our college students with best product possible.
• Zero writing in the rented textbook will be tolerated!
• Minimal highlighting is allowed in our textbooks.
• If you do not comply with these guidelines, then the textbook will be determined unusable and you will be charged the full list price of the book.
• Each textbook will be thoroughly inspected upon arrive to our warehouse.
• Any damage to the textbook due to other reasons will fall under the same policy and you will be charged the full list price.
  • Examples include:
    • Torn out or missing pages
    • Damaged textbook cover or spine/binding
    • Stains on or inside the textbook
    • Water damage
    • Any other damages that would determine the book unusable
• Damage due to shipping will evaluated on a case by case basis!
• Visual examples of damaged textbook are displayed below!

Your Textbook Was Never Received

If you do not receive your textbook in the allotted shipping time then you will need to contact CollegeBookRenter.com immediately. CollegeBookRenter.com will assume that the textbook was lost in the mail and will send you a replace copy of that textbook.

Refund Policy

At CollegeBookRenter.com, we understand that refunds will be requested from our customers for a number of reasons, to include dropped or canceled classes. That is why CollegeBookRenter.com wants to handle each refund on a case by case basis to ensure you receive the best service possible.

All refunds must be requested by the customer within 30 days of the original order date. All textbook(s) being returned for a refund must be received and or postmarked within 30 days of the original order date.

Refunds will be issued to the customer once the textbook(s) is received and processed by CollegeBookRenter.com.

How Do I Return My Textbook

CollegeBookRenter.com makes returning textbooks easy and free!

• Log on to Collegebookrenter.com account using your email address and password
• Click on the "Return My Rental" tab
• Select the textbooks you want to return and click on the "Generate a Return Packlist & Shipping Label" button
• Print off the two packing slips for your order and the UPS shipping label.
• Tape the UPS return shipping label to the package being used to return the textbook(s).
• Make sure the packing slip is placed in the return package
• Drop the package at any UPS location and the rest is history!

DO NOT MAIL YOUR TEXTBOOKS BACK TO COLLEGEBOOKRENTER.COM IN A USPS PRIORITY SHIPPING BOX. IF YOUR TEXTBOOK(S) ARRIVE SIN A PRIORITY MAILER, THEN YOU WILL BE CHARGED THE ENTIRE RETURN SHIPPING COST.